Privacy Policy

Effective Date: June 30, 2025
Last Updated: June 30, 2025

This Privacy Policy describes how CrunchFocus LLC ("we," "us," or "our") collects, uses, and protects your information when you use OverMox, our realtime 3D effects and overlay engine for content creators ("Service").

1. Information We Collect

Information You Provide to Us

  • Account Information: We collect your email address when you create an account and subscribe to our Service.

  • Payment Information: Payment and billing information is collected and processed by our third-party payment processor, Xsolla. We do not directly store your payment card details.

  • Authentication Information: If you choose to authenticate using Google, Microsoft, or Twitch accounts through Xsolla, we receive basic profile information provided by these services.

  • Communications: If you contact us through Discord or other support channels, we may retain those communications for customer service purposes.

Information Collected Automatically

  • Analytics Data: With your explicit consent, we collect anonymized usage analytics through our custom analytics solution to improve the Service. This data does not personally identify you.

  • Authentication Tokens: The OverMox application stores authentication tokens locally on your device to maintain your login session.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service

  • Process your subscription and manage your account

  • Send you technical notices and support messages

  • With your consent, send you marketing communications about OverMox

  • Analyze anonymized usage data to enhance features and performance

  • Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With Xsolla for payment processing and account authentication, and with Microsoft Azure for data hosting

  • Legal Requirements: If required by law, court order, or governmental regulation

  • Business Transfers: In connection with a merger, acquisition, or sale of assets

  • Protection of Rights: To protect the rights, property, or safety of CrunchFocus LLC, our users, or the public

  • Aggregated Data: We may share anonymized, aggregated data that does not identify you personally

4. Data Storage and Security

Your information is processed and stored on servers in the United States through Microsoft Azure and Xsolla's infrastructure. We implement technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your account information for as long as your subscription is active. After cancellation:

  • Your email address may be retained permanently by Xsolla for record-keeping purposes

  • Anonymized analytics data may be retained indefinitely

  • Support communications may be retained as needed for business purposes

6. Your Rights and Choices

General Rights

  • Access: Request access to the personal information we hold about you

  • Correction: Request correction of inaccurate personal information

  • Deletion: Request deletion of your personal information, subject to legal requirements

  • Marketing Opt-Out: Unsubscribe from marketing emails using the link in any marketing message

Analytics Opt-Out

You can opt out of analytics collection at any time through the OverMox application settings.

Region-Specific Rights

European Union (GDPR)
If you are in the EU, you have additional rights including:

  • Right to data portability

  • Right to restriction of processing

  • Right to object to processing

  • Right to withdraw consent

  • Right to lodge a complaint with your supervisory authority

California (CCPA)
If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and share

  • Request deletion of your personal information

  • Opt-out of the "sale" of personal information (we do not sell your information)

  • Non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us at info@crunchfocus.com.

7. International Data Transfers

By using OverMox, you acknowledge that your information may be transferred to and processed in the United States and other countries where our service providers operate. These countries may have different data protection laws than your country of residence.

We rely on appropriate safeguards for international transfers, including standard contractual clauses where required.

8. Age Restrictions

OverMox is not intended for users under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected information from a child under 16, we will delete that information promptly.

9. Third-Party Services

Our Service integrates with third-party authentication providers (Google, Microsoft, Twitch) through Xsolla. These services have their own privacy policies, and we encourage you to review them.

10. Cookies and Tracking

Our application stores authentication tokens locally on your device to maintain your login session. We do not use tracking cookies for advertising purposes.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes through in-app notifications. Your continued use of OverMox after such modifications constitutes your acceptance of the updated Privacy Policy.

12. Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

CrunchFocus LLC
971 US Highway 202N, Suite N
Branchburg, NJ 08876
United States
Email: info@crunchfocus.com

For EU residents, you may also contact your local data protection authority with any complaints.

Note: This Privacy Policy is between you and CrunchFocus LLC. Xsolla has separate privacy policies for their payment processing services, which you can review on their website.